People


DeNovo Research Solutions provides the highest quality deliverables to our clients by creating a project team for each study that is unmatched in the industry. The team is aligned with each client as a research partner, responsible for all aspects of that project from proposal, design, analysis, through presentation of results.

Our project team consists of dedicated research professionals with exclusive healthcare focus, exceptional understanding of the research methodologies and customized designs utilized, and business acumen to take research data to a level of action-oriented, value-added direction for our clients.

A few of the key executives at DeNovo Research Solutions are highlighted below. To view their bios/experience, please click on their name.

Dawn A. Fleck, President and Founder

Randall M. Long, Vice President

Melissa J. Blunck, Account Manager

Kelly E. Rumsey, Research Manager

Matthew C. Sheffer, Chief Methodologist

Karen M. Mannion, Executive Research Director

Megan A. Macri, Research Director

Emily H. Goad, Project Operations Manager
 


Dawn A. Fleck
President and Founder
Seventeen years experience

Dawn is responsible for leading the DeNovo team on all projects and delivering clients the highest quality deliverables, presentations, and strategic direction given our research findings.

Prior to founding DeNovo Research Solutions, Dawn was a Vice President and member of the Senior Leadership Team at Migliara/Kaplan, where she performed strategic marketing consulting, qualitative and quantitative research design and analysis, new product development, and account management for many major pharmaceutical clients. 

Her prior years of experience were based solely in marketing and product management for both consumer products and services.  Dawn earned an MBA, as well as her BS in Industrial Management and Applied Mathematics, from Carnegie Mellon University in Pittsburgh, PA.

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Randall M. Long
Vice President
Nine Years Experience

Randy is a dedicated, capable Vice President with years of experience leading and designing customized marketing research projects for pharmaceutical and biopharmaceutical clients.  At DeNovo, Randy is responsible for developing client partnerships and leading major client research projects.

Prior to joining DeNovo Research Solutions, Randy was an Account Executive at Migliara/Kaplan, where he managed several major pharmaceutical clients and performed strategic marketing research and consulting.  In Randy’s six years at Migliara/Kaplan, he gained increasing responsibilities and therapeutic knowledge by designing and executing a wide variety of qualitative and quantitative studies spanning most research methodologies.  He has also led research teams while conducting studies in domestic as well as international markets.

Randy earned an MBA, as well as BA in Psychology, from Rutgers University in New Brunswick, NJ.

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Melissa J. Blunck
Account Manager
Nine Years Experience

Melissa is responsible for maintaining / developing client partnerships and executing client research projects.

Prior to joining DeNovo Research Solutions, Melissa was the Associate Director of Operations at TNS jstreet. She served as an account manager for key clients, and was responsible for the execution of all internet-based, quantitative projects.

Before joining TNS jstreet, Melissa was a senior researcher at Migliara/Kaplan Associates, working on a wide variety of qualitative and quantitative studies, spanning most research methodologies. Her expertise was running large-scale, international messaging / positioning, qualitative research. 

Melissa earned a BA in Health Science and Policy at the University of Maryland at Baltimore County.

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Kelly E. Rumsey
Research Manager
Two Years Experience

Kelly is responsible for managing all aspects of marketing research projects, including planning and coordination, execution of each phase of research, preparing final analyses for both domestic and international studies, and active communication with clients.  She has knowledge in multiple therapeutic categories, including metastatic colorectal cancer, psoriasis, endometriosis, HIV, and atrial fibrillation.  

Previously, Kelly was a Research Manager at TNS Healthcare, a large pharmaceutical market research firm, where she was responsible for the execution and analysis of quantitative and qualitative market research studies for both US and global pharmaceutical and healthcare markets.

Kelly graduated in 2005 with a Bachelor of Arts in International Relations and a minor in Entrepreneurship and Management from the Johns Hopkins University in Baltimore, MD.

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Matthew C. Sheffer
Chief Methodologist, Advanced Analytics
Eleven years experience

Matt is responsible for research methodology and multivariate analysis, as well as new product development efforts.

Previously, Matt was a Director of the Advanced Methods Group at Migliara/Kaplan where he provided consulting and analysis on all aspects of quantitative research.  As Director of New Products at M/K, Matt was charged with researching and implementing new research methodologies and to institute creative and innovative product offerings in order to achieve clients' research goals.

His expertise spans the areas of decision modeling, product optimization and positioning, market segmentation, and customer satisfaction and loyalty.  Matt earned his Master’s degree in Political Science from the University of Texas at Arlington where he studied mathematical modeling of international processes and decision-making.  He earned his BA in Political Methodology from Gettysburg College in Gettysburg, PA.

Matt is also the founder of Innolytics LLC, a statistical and methodological consultancy which provides advanced analytical services to firms in a wide variety of industries.

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Karen M. Mannion
Executive Research Director
Nine years experience

Karen is responsible for leading project teams, and delivering customized research design, analysis and reporting for all clients.

Previously, Karen was a Research Director at Migliara/Kaplan specializing in the design, execution and analysis of quantitative market research studies for both US and global pharmaceutical and healthcare markets.  At M/K, Karen was charged with developing “best practice” guidelines for various market research methodologies and was the leader in company training and development.

Karen possesses expertise in several methodologies, including positioning, market segmentation, and decision modeling for new product development and for pricing new and existing products.  Karen earned her BS in Mathematics and Statistics from Salisbury University in Maryland.

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Megan A. Macri
Research Director
Six years experience

Megan is primarily responsible for managing all facets of marketing research projects, including study design, implementation and execution of each phase of research, and quality control of all final analyses for both domestic and international studies.  She has experience in many quantitative methodologies such as decision modeling, positioning, and market segmentations.

Previously, Megan was a Senior Research Manager for TNS Healthcare.  Megan’s responsibilities in this position included project management and execution of qualitative and quantitative projects from the proposal stage through delivery of final reports and presentations.  Megan also worked as a Multivariate Analyst in the Advanced Methods department at TNS Healthcare.  In addition to her project execution responsibilities, Megan was involved with the training and mentoring of new employees.

Megan earned her Bachelor of Business Administration with a specialization in Marketing from Loyola College in Maryland’s Sellinger School of Business.

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Emily H. Goad
Project Operations Manager
Seven years experience

Emily is responsible for the coordination and execution of qualitative and quantitative research for both domestic and international studies.

Previously, Emily was a Senior Field Analyst for TNS Healthcare where she managed the fielding of research projects from vendor selection through study completion.  She participated in the proposal development of research projects by providing cost estimates, timing, and study feasibility.  While at TNS Healthcare, Emily also assisted in the establishment and implementation of new fielding procedures.  Prior to her work with TNS Healthcare, Emily was a Market Research Analysis for Black & Decker in Towson, Maryland.  At Black & Decker, Emily managed all phases of market research from proposal development to final presentation.  Emily possesses expertise in process development, cost negotiation, data analysis and problem solving specific to the healthcare and pharmaceutical markets.

Emily earned her BS in Psychology from James Madison University in Virginia, and her MA in Experimental Psychology from Towson University in Maryland.

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DeNovo Research Solutions, LLC
(518) 478-9002

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